Overberg Computers strive to provide the best possible support and service to our clients.

We have therefore implemented various systems to assist us to accomplish our goal.

We will currently provide our customer with the means to request support via the logging of a problem ticket, this requests will be logged into our helpdesk systems and a support technician will contact you as soon as possible to arrange for the appropriate action to be taken.

This service will be expanded to an online support page providing our clients with immediate solutions and problem solving. Please remember to visit our FAQ section for specific questions and answers.

CARRY-IN SERVICE

Overberg Computers offers a carry-in repair facility on all major brands of PC’s and peripherals.

At Overberg Computers, we understand that personal computers have become an indispensable asset, even to the home user.

Fortunately our workshop technicians have the experience and qualifications to expedite your repair and can also advise you on the purchase of new equipment, should the repair option not be financially viable.

CALLOUT SERVICE (On-site)

Overberg Computers offers on-site hardware and software support for a wide range of products.

Overberg Computers has a basis of fixed rate service level agreements with stipulated response times in place with certain company's, but also offers its support services to the individual on a time and materials basis too.

SALES

Overberg Computers sales staff can offer you informative advice when you are in the market to purchase a server, desktop pc or even a flash drive.

We maintain that customer satisfaction be our number one priority, regardless of the item you wish to purchase and our knowledgeable sales staff can help you make the right decision.

CLOUD SERVICES

IT infrastructures have become too complex and brittle for the pace and dynamism of business today, 70% of current IT investment remains focused on maintenance, leaving insufficient resources for business-critical innovations.

With users clamouring for faster responce times and management demanding lower costs, IT needs a better strategy. Cloud computing offers a new model that cuts through IT complexity by leveraging the efficient pooling of on-demand, self-managed virtual infrastructure, consumed as a service. Overberg Computers covers these facilities to clients by virtualization.

We intend to widen our services and offerings to the clients in cloud computing.

DOMAINS

In the business world, domain names are as common as telephone and fax numbers. If your advertisements or business cards do not display a domain name, you run the risk of being passed over by customers that prefer to browse merchabdise and services online.

A good domain name is vital for a business's branding and awareness, but more importantly aids in protecting copyrights, trademarks and product information.

HOSTED MAIL SOLUTIONS

Overberg Computers offers hosted mail solutions which is designed to assist small and medium-sized enterprises with their e-mail needs.  All e-mail, contacts and calendars are hosted on an Overberg Computers server, providing efficiency and redundancy at a reduced cost.

Security is avalible in the form of our Mail Spam Filter solution which protects enterprises against e-mail threats such as transmission of confidential data, exposure to legal liability, infections from viruses, spam and employee e-mail abuse.

SECURITY AND CLOUD IP SERVICES

Security is critical to the seamless delivery of any service over a network. Overberg Computers has developed a portfolio of products to ensure this delivery and give customers peace of mind that their data is secure and protected.

Our security services offer protection before the threat reaches a network. From vitualized to dedicated firewalls, IPS and URL filtering we ensure your network is not only safe from external attacks, but also protect your valuable bandwidth from abuse.